Posted on February 28, 2020
5 Questions To Ask When Choosing A Septic Service Company
If you own a home with a septic system, it’s essential to perform proper maintenance. For septic tank pumping, septic system repairs, and other maintenance, it’s important to choose a septic service company that you trust and that is up to the task. There are a lot of septic service companies out there, so to find the right company it’s important to ask the right questions. In this article, we’ve compiled some of the best questions to ask a potential septic service company to help you find the best one to suit your needs.
1. What Level of Proficiency Do Your Technicians Have?
When choosing the right company, it’s important to note their experience in the field. How long has this company been around? Is the company new, or have they been in the septic service industry for a long period? It is better to pick a company that has been in business for years because you can be more satisfied and assured that they know what they are doing. Check the experience of the owners of the company as well. If you wish for your septic services done right, you should ask for help from the pros.
2. Do You Have Reviews and References Available?
Even though the experience is important, it means nothing if the company isn’t doing a good job. Always examine the profile of a company to ensure they are well-reviewed. Are their past clients saying positive things about the company, or does the company have negative feedback? If it is hard to find feedbacks on the company, that is not a good sign either. Try to look for companies that leave easy access to reviews. These companies not only have good reputations, but they are not hiding anything.
3. How Much Time Do You Spend With Your Customers?
Having the job done right is important, but the company’s interactions with you matter too. Companies that are smoothly accessible to answer any queries you might have to make the process better for everyone involved. Look for companies with approachable, professional customer service when choosing a prestigious company. The company must keep you informed on the process, too. Answering all your queries is great, but sometimes you might not even know what to ask. Choose companies that include detailed information made just for you with any work being done. It will help you better understand the process and make none of your queries are left unanswered.
4. What Do You Do For the Environment?
A reputable septic service company follows all guidelines to avoid contaminating the environment. You should check out the company’s waste disposal method and ensure that they follow all the needed guidelines to stop contamination. If the company you are dealing with isn’t registered with a similar organization, they might be damaging the living world with their ways.
5. What is the Cost of Your Services?
We all want to save money but watch out of services that cost way lower or higher than services offered by competitors. Probably these services are not complete or are of low quality. You should check what the cost includes, too. For example, if you want your septic tank pumped, you should check if digging, testing water flow, and backfill of the work area are included or if they are separate charges. Sometimes you think you are getting a good deal and when the bill comes you realize you have additional charges you weren’t prepared for.